State Farm® Insurance Agent Dee Carter

"Arianna is easy to work with and has always answered my questions when I call."

"I had a great experience working with Arianna of State Farm while navigating the end of my current homeowners insurance and obtaining a quote for a new home I’m purchasing. The process can be stressful, but they made everything clear, smooth, and efficient from start to finish. They were responsive, knowledgeable, and took the time to explain my options so I felt confident in each decision. I truly appreciated their guidance and professionalism and would highly recommend them to anyone needing help with homeowners insurance, especially during a move."

"Victoria is so extremely helpful and caring. I am so pleased with the customer service I received from her. Outstanding Victoria!!!!"

"Victoria Ruiz is awesome!"

"Victoria ruiz is simply the best! Full of highly appreciated information!!!!"

"Victoria Ruiz is one of the most dedicated hardworking people I know, she has amazing skills in communication and customer service. Please give her a call for all of your questions and I hope you give her a chance to be your insurance agent provider! She won’t let you down!"

"Victoria Ruiz was so sweet and just amazing. She definitely the best!!!"

"Nothing but positivity and great customer service! Thank you Victoria Ruiz you’re the best! :)"

"Victoria Ruiz has great customer service skills and is a tremendous asset to this company! Go see her!"

"Victoria Ruiz was absolutely.Amazing.Great customer mercer of us very knowledgeable!"

"Thank you Victoria for your wonderful customer service, outstanding attitude and your listening and understanding of my needs. I appreciate you!"

"I loved to Texas in March of 2021. I’ve had Dee Carter since then and I’m never switching. They always take such good care of anytime I have a question or concern. Ms. Kathie is literally heaven sent. She’s always so patient and thorough. Don’t get started on their receptionist. I forgot her name but she’s always so sweet! If she doesn’t know the answer to something, she’ll always make sure to get back to me with the correct answer. I appreciate everyone at this office so much."

"I called with some questions and was fortunate to have Victoria answer my call. Not only was she very pleasant, professional and courteous, she was patient with me and my numerous questions. Fantastic Customer service!"

"I would like to Thank Victoria Ruiz for a great job of listing and understanding what I was looking for! Thank you Victoria Ruiz"

"Victoria is very pleasant and helpful! Thank you, Victoria!"

"I had such a good experience with Victoria, she was so nice & made sure to get me the best insurance for a reasonable price. She was very patient with me since i had my son with me & really got me a good deal for my vehicle. I recommend yall to go through Victoria for an amazing experience & amazing prices."

"I canceled my auto payment because I was always receiving bills that didn't make sense. Now every time I call to make my monthly payment I find out new things about my policy such as my commercial cars are on different policies instead of one so I can get a bundle rate and God knows what coverage they added to those, I always thought I have one commercial policy with them. Very frustrating. Communication could definitely get better."

"I'm very displeased with this particular firm, I've called on and off through the years in vain to speak with anyone over my car insurance policy, and I've always been told that no one was available, or that I'd have to be called back. This firm has directly hindered me from leaving for at least 3 years now simply by ignoring me and any questions I have ever had for them. I do other things through other SF firms and have never had the level of uncaring customer service. What's crazy is I'm sure if I just blindly stopped paying (though I've blindly paid whatever they ask of me) they'd have no issues finally acknowledging me as a customer, handling the simple questions I've had over the years and at the very least, no longer hold my vehicle hostage under policy (I've tried leaving and couldn't without something from them) I'm very upset."

"I canceled my car insurance on 11 Nov, it was just to much. I had an automatic payment come out on 13 Nov, for $536. I received 2 checks totalling about $240. I have called the office numerous times, but still haven't received the rest of my refund or been told where it is."

"Never Call me back like she said and Never look over my needs."

"My family loves Dee Carter ❤️ Her agency has provided excellent service to us for over 20 years."

"Sandy Zamora did a wonderful job assisting me with insurance changes. She’s always nice, attentive, thorough, and eager to please. I enjoy doing business with Dee Carter State Farm. They have earned a lifelong customer🙂"

"Always great service with office. Excellent customer service every time I call and need something done with my account!!!"

"Teresa is very helpful. Very nice staff that follows up quickly on any questions I have."

"Incredible staff. Sandy made us feel like family and help explain our coverage to us that we could understand it very well."